Shipping policy
Shipping policy
Last updated: 9 October 2026
This policy explains delivery arrangements for purchases from ravelyto.shop.
Who operates this store
A&A CORPORATION LLC, a Florida limited liability company, operates ravelyto.shop.
Florida filing/document number: L26000139685.
Registered company address: 12535 SW 111TH AVE, MIAMI, FL 33176, United States.
Delivery destinations and dispatch location
We currently deliver to: Austria, Poland, Denmark, Germany, Czechia, Romania, Portugal, Slovakia, Spain, Greece, Hungary and Italy.
Orders are dispatched from: 12535 SW 111TH AVE, MIAMI, FL 33176, United States.
Processing and delivery times
| Stage | Estimated time |
|---|---|
| Order processing after order confirmation | 1 business day |
| Transit after dispatch | 4–9 business days |
| Total after order confirmation | 5–10 business days |
These are estimates, not guaranteed delivery dates. Business days are Monday to Friday, excluding applicable public holidays. We will contact you about a material delay.
Estimated delivery times may be affected by public holidays, weather, transport disruption or an incomplete delivery address. If an order is delayed, please contact us so that we can investigate and explain the available options. Your mandatory consumer rights remain unaffected.
Shipping charges
Standard shipping is free for all orders to the 12 destination countries listed above, with no minimum order value.
Taxes and customs
We bear the applicable taxes and customs-clearance charges for the stated delivery arrangement. The total payable amount is disclosed at checkout; no undisclosed tax or customs charge is to be collected from you on delivery. Contact us if a carrier requests an unexpected charge.
Payment and delivery
Payment is by cash on delivery (COD), with no advance payment and no additional COD service fee. Pay the order amount stated at checkout when the carrier delivers the order. The carrier will explain the available collection method; we do not promise that every carrier accepts both cash and cards or permits inspection before payment.
Order tracking and delivery problems
We provide shipment tracking details after dispatch. If tracking is unavailable, the parcel is delayed, lost or damaged, contact helmerzentsat927@gmail.com. We will investigate with the carrier and provide the remedy required by applicable law; handing a parcel to the carrier does not end our responsibility.
Please check your delivery details when placing an order. Contact us promptly if an address needs correcting, a parcel appears lost or an item arrives damaged. This does not limit your statutory rights or make a carrier complaint a condition of obtaining a lawful remedy.
Returns
Notify us within 14 calendar days after receiving your goods if you wish to withdraw, and send them back within 14 calendar days after your notice. We cover return postage for both change-of-mind and defective-goods returns and charge no restocking fee. See our return and refund policy for details.
The return destination is:
A&A CORPORATION LLC
12535 SW 111TH AVE, MIAMI, FL 33176, United States
See our refund policy for the complete return and refund arrangements. A dispatch location is not automatically a return address.
Contact
Email: helmerzentsat927@gmail.com
Telephone: +49 40 3669 6214
Our target response time is 1–2 business days. Business days are Monday to Friday, excluding applicable public holidays.
Our published policy text is in English for all listed destinations. This does not waive mandatory information or consumer-protection requirements applicable to you.