Contact information

Contact information

Last updated: 7 October 2026

You can contact ravelyto.shop for help with orders, delivery, returns and complaints.

Customer service

Email: helmerzentsat927@gmail.com
Telephone: +49 40 3669 6214

Our target response time is 1–2 business days. Business days are Monday to Friday, excluding applicable public holidays.

When asking about an order, please include your order reference and the information needed to identify the issue. Do not send passwords or unrelated sensitive information.

Legal business information

A&A CORPORATION LLC, a Florida limited liability company, operates ravelyto.shop.

Florida filing/document number: L26000139685.

Registered company address: 12535 SW 111TH AVE, MIAMI, FL 33176, United States.

Delivery and returns

Delivery destinations: Austria, Poland, Denmark, Germany, Czechia, Romania, Portugal, Slovakia, Spain, Greece, Hungary and Italy.

Actual dispatch location: 12535 SW 111TH AVE, MIAMI, FL 33176, United States.

Confirmed return destination:

A&A CORPORATION LLC
12535 SW 111TH AVE, MIAMI, FL 33176, United States

Notify us within 14 calendar days after receiving your goods if you wish to withdraw, and send them back within 14 calendar days after your notice. We cover return postage for both change-of-mind and defective-goods returns and charge no restocking fee. See our return and refund policy for details.

For complete arrangements, see our shipping policy and refund policy.

Privacy and complaints

Our privacy policy explains the applicable privacy contact and rights process. You may use the customer service details above to contact us about a complaint.

Please contact us at helmerzentsat927@gmail.com or +49 40 3669 6214 about a complaint so that we can work to resolve it. This does not prevent you from using available statutory remedies, competent courts or consumer authorities.

Also see our terms of service and legal notice.

Our published policy text is in English for all listed destinations. This does not waive mandatory information or consumer-protection requirements applicable to you.